All Bishop Rotary machines come with a one year limited manufacturer's warranty. This warrant covers any manufacturer's defect - this means any part that fails on the machine within this time frame, if this should happen.
- Overlube your machine
- Drop your machine (on the floor or in liquid)
- Tamper with the motor
- Replace parts on your own
If it has been longer than a year, don’t worry, unlike other rotary companies that gouge you on repair prices or replacement parts – we don’t do that to our customers. As Bishop Rotary is Tattoo Artist Owned, we know how to treat our peers - all replacement parts are sold at nearly the direct cost of the part. Repairs average $49 USD in cost, with our most expensive repair at $129 - this is a complete rebuild of the machine which includes a motor upgrade, new backplate, and other internal parts as needed.
Due to parts no longer being made for older machines, we are unable to repair any Bishop Rotary Machine purchased earlier than 2013. We only have the capability to service the following machines: V5, V6, Microangelo, Magi, and Phantoms.
Please feel free to email us at firstname.lastname@example.org with any questions you may have about your older model - if we are able to help, we will gladly do so.
Please also note that any machine marked "2015" or prior is no longer under warranty if it was purchased this year - this means that if you purchase old stock from a distributor stamped prior to that year, it is sold without a warranty.
ALWAYS mark the package with "REPAIR" for the customs and PLEASE make sure to place our REPAIR FORM in the box along with your machine and original receipt. And please be sure to send the machine to us in a cardboard box to ensure that it is transported safely!
Lastly - please keep your repair form when your machine is returned. This works as proof of repair if any further issues should occur later on.
YOUR PACKAGE MUST INCLUDE :
• YOUR CAREFULLY PACKED MACHINE
• COMPLETED REPAIR FORM
• THE ORIGINAL INVOICE IS REQUIRED FOR WARRANTY (MACHINE MUST BE PURCHASED WITHIN THE LAST 365 DAYS)
SEND ALL REPAIRS TO:
23892 Remme Ridge Rd
Lake Forest, CA 92630